Privacy Policy

Effective Date: July 17, 2026
Last Updated: July 17, 2026

Welcome to SN Mechanic Assist. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you use our website or book our roadside mechanic services.

1. Information We Collect

When you use our website or book a mechanic, we may collect:

  • Full Name
  • Mobile Number
  • Email Address (if provided)
  • Vehicle Type
  • Service Address / Live Location
  • Booking Details
  • Payment Information (processed securely through third-party payment providers)
  • Device and browser information for website security

2. How We Use Your Information

We use your information to:

  • Confirm your booking
  • Assign the nearest available mechanic
  • Contact you regarding your booking
  • Process payments and refunds
  • Improve our services
  • Resolve customer complaints
  • Prevent fraud and misuse
  • Comply with legal requirements

3. Location Information

Your location is required only to dispatch the nearest available mechanic.

Location information is used only for providing roadside assistance and is not shared publicly.

4. Payment Information

Payments are processed through secure payment gateway providers.

SN Mechanic Assist does not store your debit card, credit card, UPI PIN, banking password, or CVV details on its servers.

5. Data Protection

We use reasonable technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we take appropriate precautions, no online system can guarantee 100% security.

6. Data Sharing

We value your privacy.

We do not sell, rent, or trade your personal information to any third party.

Your information may only be shared with:

  • Assigned mechanics (only information required to reach you)
  • Payment gateway providers
  • Government authorities when legally required

7. Cookies

Our website may use cookies to:

  • Improve website performance
  • Remember your preferences
  • Enhance user experience
  • Analyze website traffic

You can disable cookies through your browser settings if you prefer.

8. Customer Responsibilities

Customers are responsible for providing:

  • Correct contact information
  • Accurate service location
  • Correct vehicle details

Incorrect information may delay or prevent service delivery.

9. Third-Party Services

Our website may use trusted third-party services including:

  • Payment Gateway Providers
  • Google Maps
  • Google Analytics
  • Cloud Hosting Services

These providers have their own privacy policies.

10. Children’s Privacy

Our services are intended for users aged 18 years or above.

We do not knowingly collect personal information from children.

11. Policy Updates

We may update this Privacy Policy from time to time.

The latest version will always be available on our website with the updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us.

SN Mechanic Assist

📧 Email: snipl.chande@gmail.com

📞 Phone: +91 93563 70785

📍 Service Area: Pune, Maharashtra (10–15 KM Service Radius)

Your Privacy Matters

At SN Mechanic Assist, customer trust is our priority. We are committed to protecting your personal information and ensuring that your data remains safe, secure, and confidential while using our roadside assistance services.

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